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    CONTACT FORM:

    RETURN POLICY

    Last updated November 03, 2024


    Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

    RETURNS

    All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

    RETURN PROCESS

    To return an item, please email customer service at jeannette@snickerdoodlesprekmarket.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

    Jeannette Funkhouser
    Attn: Returns
    RMA #
    137 N Poplar
    Ludlow, IL 60949
    United States

    Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

    REFUNDS

    After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

    EXCEPTIONS

    For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

    QUESTIONS

    If you have any questions concerning our return policy, please contact us at:

    jeannette@snickerdoodlesprekmarket.com